Constantly locking up and won't open. Regret going with this device. 17 JAN 25 Update. I am still very dissatisfied with these aids. They are supposed to automatically connect to my android, but rarely do, and before you respond to reinstall the app, I have, several times. That alone is a concern. With today's technology, what app designer are you saving money with that requires us to reinstall the app to install updates? I'm going to speak to the VA about another option.

The app constantly tells me my phone is in "do not disturb " mode, so it can't control my hearing aids. This happens when my phone is NOT in "do not disturb " mode.It fails to connect and sometimes will not control the device even though it is connected and manually changing the volume on the hearing aid moves the slider in the app. Hearing aids this expensive should have a reliable app to control them. I have a Samsung Galaxy S22 Ultra, not a cheap phone.

Needs an equalizer for fine tuning. Volume adjustment requires you to have your thumb over volume setting so that you can't see where you are setting it on. Should have a "home" setting to go back to a preset. Also, keeps turning on to Bluetooth even though I keep turning it off within the app. Loaded itself into my do not disturb exception list without my permission, yet still won't adjust volume without me turning off do not disturb. Can't turn off My Well Being tracking. Very intrusive.