I bought the original Jesus Calling app several years ago and have loved reading it every day. It has spoken to me personally in ways that I can’t explain. It’s like each day is written just for my needs in mind! I really miss being able to access it on my new iphone11. I have emailed Harper Collins regarding this several times and have tried all of their suggestions: restarting my phone, removing and reinstalling the app, restoring my purchase, updating the app, starting the app with the audio, etc., to no avail. I still only get the one-week trial version of the app and am very discouraged and disappointed! I miss being able to read Jesus Calling every day. It has been a huge blessing in my life and I have told many, many friends to buy the app themselves over the years. It is a gem. I wish someone could help me get my original purchase back onto my new phone. This is my second review. I am disgusted! I have contacted Harper Collins several times over the past 4 months about not being able to access my original Jesus Calling purchase. I still cannot access Jesus Calling and am very angry now for being betrayed. The “restore purchase” button does not work.

This devotional is not consistently available to Legacy users. We have appreciated Jesus Calling digital devotional for years. Sold as a once in a lifetime purchase we have enjoyed and purchased it as a gift for many others. Now we can’t use it. I am baffled that Harper Collins is unable to treat the Legacy users consistently. The app will work as promised for short periods of time at the end of which the demand for additional subscription is made to continue use. Then miraculously the app will work again for a while. This sequence recently repeated, working well for the last half of the month of April 2024 until May 1, now their is a demand for subscription to continue. If it is Harper Collins intention to squeeze all legacy users to abandon their app purchase and get on board with the new subscription model I wish they would state that. This inconsistent treatment makes them look incompetent and leaves us legacy folks frustrated. I have attempted to get resolution from Harper Collins both by email and phone calls. If I receive a response the promise of help or callbacks drifts down a black hole somewhere, follow through is not an attribute of their customer service teams. I gave a rating of 3 stars as an average of my experience, 5 stars for the content of the product and 1 star for the effectiveness of communication and follow through of Harper Collins. My wife and I are in our 70’s and desire to use the Jesus Calling app we purchased so long ago.

I am so grateful that God has blessed those who can share devotion with his word that God gives us freely. I paid for this app when it first came out and now I can’t enjoy it because now I have to sign up to pay a monthly fee even the Bible project and you version is free, and they take one offerings of donations. Even the daughters of the king is free, and here you have a woman who I watched and listen to her reasoning for writing this book, her purpose, but I didn’t know God had put it in her to revamp it to make more money a different kind of way off his word that God ABBA Father gives freely. I am so disappointed. I wasted 10 bucks on this when it first came out and now I got to pay a fee, if you are a person who believes in God and you know, God will supply all your needs and you don’t have to make money off of what God gives to us freely. I’m disappointed in the creators of Jesus Calling for doing this. I don’t see where Jesus and God is in this I see that is the hand of man very disappointing. I truly enjoyed having this devotion and now, when I go to download it back on my other devices, I’m seeing I have to pay a fee for something I paid for already. This is sad. This is not of God. This is a man.