Long story short. I bought the pro membership many moons ago. At the time, it has animate face and swap face. Animate face has since been removed and falls under the revive app. When asked concerning my membership status and availability of switching to the revive app, I was given some mumbo jumbo below concerning terms and conditions. They did offer a discount to purchase the revive. However, I spent $30-$40 for the pro member and lost functions. Why would I pay more money and have it lose function again? From Reface (4/8/24) Apologies for any possible inconveniences causes by Revoice feature moved to other app. We want to clarify that, as outlined in our Terms of Service, features, functions, and preloaded content are subject to change and are not considered part of the prepaid plan. While the paid subscription provides an ad-free and watermark-free experience on generated results, additional features of the application are not guaranteed as mandatory components of the subscription. We appreciate your support and understanding.

I used to love this app and have had it for a couple of years. However, this time I’ll be cancelling and not renewing because it has essentially turned into a scam where I’ve got a subscription I can’t use due to ads that I can’t get past. For the last several months, whenever I’ve tried to do a face swap or take any other action, an ad for a game launches. That wouldn’t be so bad, except there is no way to get past the ad. It never ends and you can’t close it, or “x” out of it. You can’t even watch the ad to the end and finally get back to using the app. The ad is just all there is— no more reface app. I don’t know if it’s different with the pro version (which, actually I thought I had), but I won’t be paying to find out. I’ve already paid for a subscription I’ve been unable to use for a couple of months and I won’t keep doing that again. Ads I can live with, but ads that prevent me from even using the subscription I’ve paid for have turned a fun product into nothing but a scam.

Save your apologies and “compassionate” replies. Just like most things, once the popularity and growth are there, in steps strategic ways to increase revenue. In this case, forgetting what placed you on the map to begin with. You’ve removed movie content, voice feature, and other popular features…not to mention the technical glitches when scrolling through your app. Instead, dissected and redistributed some of these features (I.e. Revive), solely to increase revenue streams. For those who use the app without paying, it’s completely throttled by adds, which more or less forces one to purchase PRO. Of course you don’t stop there though, because even as a PRO member, you must purchase tokens. Unreal. And having the ability t upload your own video is certainly an appeal and can be leveraged in supporting the upgrade, but not when you require additional purchases in top of that. However, that’s an additional feature, and shouldn’t justify removing all the preexisting inventory of content, specifically well known movie bits…but hey, at least you replaced with useless, generic GIFS and crap AI. It certainly is one thing to creatively increase revenue, but not by taking away what got you here in the first place. This greed will be your downfall for sure. Whoever your analyst and strategist are, I hope this was deliberate if so, because this “take the money and run” exit strategy!