when it works it works fine, but when it disconnects and I cant use my remote because it's broken, 90% of the time I have to unplug the firestick for it to connect, and even then only half of the time does the app find my device and reconnect. when it doesn't I just have to cut my losses and try the next day. and yes, I'm connected to the same wifi network.

Undoubtedly the best way to go if the original remote is unavailable! No junk, no interruptions, no slack! #1 remote available by far! Did I mention it is free to use, with most all of the options it comes with?!? Update: After a few years, they have reworked the app and updated the whole app. Although it took a bit to get acquainted with it, due to it being a vastly big change of it's setup, it is better and cleaner than before! 👌 Supurb job, Dev's!

I used to have an older version on my older phone that worked just fine. I installed the newest version for my new phone. All connected well and then we play catch-up. Every press would take a second or two to register. Then it kept disconnecting. Then it would stop then disconnect and repeat. Then it couldn't stay connected. I took out the power out of the stick and it restarted,but after all that I had enough and didn't care to try again watching what I wanted. Also now doesn't connect at all